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Physiotherapists are not big Slack users. Most of their online talk happens in a few Discord servers, Reddit threads and owner groups. This page covers where to find clinic owners and front desk managers who lose money to no-shows, and how to join those conversations without getting banned.

All guidesFor founders of an appointment reminders for physiotherapists

1. Search Disboard for physio Discord servers

Go to disboard.org and search the tags "physiotherapy", "physical therapy", "DPT" and "PT school". Most results will be student servers. Shortlist the ones that have a channel for clinicians or careers. Read each server's #rules channel before you post. Many ban self-promotion outside a single channel.

2. Use PT student Discords to reach new grads who work in clinics

Students and new grads often work as aides or front desk staff and see no-shows up close. Do not pitch in these servers. Ask a research question in the general or careers channel instead: "Building a reminder tool for physio clinics. If you've worked front desk, how did your clinic handle no-shows? Texts, calls, nothing?" DM the people who give detailed answers and ask who decides on software at their clinic.

3. r/physicaltherapy and r/physiotherapy

These subreddits are not Slack or Discord, but they are the busiest open places where physios talk. Search inside each one for "no show", "cancellation" and "late cancel". Reply with real help in old threads, such as how to word a cancellation policy. Check the sidebar rules on promotion first, and if you post your own thread, frame it as a question and say clearly that you are building a tool.

4. Find Slack workspaces with Slofile and Google

Search slofile.com and Google for "physical therapy slack", "physio slack community" and "healthcare practice owners slack". Expect few results. Practice-management and health-tech groups are more common than physio-only ones. Join one or two, introduce yourself in #introductions with one line about what you are building, and spend your first week answering questions.

5. Join your clinic software's user community

Many physio clinics run on practice software like Jane, Cliniko, WebPT or Physitrack. Check whether the vendor runs a user forum, Facebook group or Slack for customers. Look for threads where owners complain about built-in reminders, like no WhatsApp support or no two-way confirmation. Those owners are your best first leads, so reply with a specific fix, not a link.

6. Facebook groups for clinic owners

Clinic owners spend more time in Facebook groups than on Discord. Search Facebook for "physical therapy private practice owners", "physio clinic owners" and the same terms with your country name. Answer a few questions before you post anything of your own. Then try: "Owners: what's your no-show rate and what reminder setup are you using? Trying to learn before I build further."

7. Turn replies into five clinic calls

Anyone who says no-shows cost them money gets a DM within a day: "You mentioned no-shows hurt on Mondays. I'm building reminders that ask patients to confirm or rebook by text. Could I set it up free for your clinic for two weeks?" Talk to the clinic owner or practice manager, because physios on staff rarely buy software. Track every conversation in a simple sheet.

8. Make it a daily habit

Spend 30 minutes a day reading new posts in these places and replying where you can help. Hulby, an AI cofounder, can do this scanning and drafting for a founder every day.

Mistakes to skip

  • Dropping a product link in your first message to a server or group.
  • Pitching staff physios instead of clinic owners or practice managers.
  • Skipping the rules channel and getting banned from the only active physio server you found.
  • Hunting for a perfect physio-only Slack instead of going where owners already talk.

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Questions

Are there many physio Slack communities?

Very few. Discord, Reddit and Facebook groups are where most physios and owners talk online.

Who should I talk to at a clinic?

The owner in small clinics. The practice manager or front desk lead in larger ones.

Can I mention my product at all?

Yes, if the rules allow it and you are answering a direct question about no-shows. Say plainly that you built it.

How long until a first customer?

That depends on how many owners you reach. Aim for five real conversations before you judge whether the approach works.