Billing and cancelling
Monthly billing through Stripe, and cancelling in two clicks.
Plans are billed every month through Stripe. You find invoices and your card in Settings, under Plan and billing, then Manage billing.
Cancelling
Cancel from the same place. Your plan runs to the end of the period you paid for; after that your site goes offline and your store closes. Everything you made stays in your account, and you can download it or start the plan again later.
Refunds
A period that has started is not refunded, except where the law says otherwise. See the Refund Policy.
Still stuck? Write to us and a person answers.