Orders, shipping and returns
Every order in one list, with tracking, packing slips, invoices and returns.
Orders
Paid orders appear in Store under Orders the moment they are paid. A sale made somewhere else (at a market, by bank transfer) can be added by hand; it is marked as added by hand.
Shipping
Set a flat shipping price and a free-shipping amount in Checkout. Add the carrier and tracking code to an order and the buyer can follow it on their order page.
Invoices and packing slips
Every order has a printable invoice and packing slip.
Returns
Choose how many days buyers have to ask for a return. Requests arrive in Orders; you accept or refuse each one and can refund through Stripe.
Still stuck? Write to us and a person answers.